Big changes are afoot at the ModCloth offices! Starting tomorrow, we’re implementing a huge systems update to improve ModCloth.com and the technology that makes our Fulfillment Center tick. While all this action will be happening behind the scenes, we wanted to thank you for helping us get to this point.
A systems refresh may not sound particularly flashy or exciting, but it’s all those things and more for us. Thanks to your support over the years, we are now able to think about ModCloth far into the future, and fulfill our mission of democratizing fashion. This week’s update will lay the foundation for us to become a bigger, better, and stronger company for our employees and customers.
To support this project, we’ll be holding off on packing orders over the weekend. Because of this, you may experience a 2-3 day shipping delay on orders placed after Thursday. We’ll be launching friendly little reminders about this potential delay on our site, because we want to be transparent, and don’t want this to be an unwelcome surprise. But, if you have questions or concerns, our Customer Care team is available via phone at (888) 495-9699 or through chat. We’re also here for you on the blog and social platforms. You know where to find us!
We hope you share our excitement with our systems update launch, and can’t wait to continue growing with you guys. ‘Cheers’ to the future!